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  • David Rushbrook

Common Questions when Looking for a Water Softener + Extra Info on Oklahoma Water Issues.

What is a water softener system?

Water softener systems are popular devices used to treat hard water, which is characterized by high mineral content. These systems work by removing excess minerals, such as calcium and magnesium, from the water supply. While much of the info we have written in this article applies to many parts in the US, we also have included some specific info for those in our area of service: OKC, Oklahoma, and Enid Oklahoma. Our residents often face specific water issues such as hard water, iron in water, nitrates in water, and the presence of a "rotten egg smell." Understanding these concerns which we all face can help us make informed decisions about water treatment solutions. So without further adieu let’s get down to some common questions we are asked when it comes to our products and water softeners/conditioners in general!

What are the pros and cons of having a water softener?


  • ✔ Scale prevention: Water softeners effectively eliminate scale buildup in pipes, fixtures, and appliances, preserving their efficiency and extending their lifespan.

  • ✔ Improved soap efficiency: Softened water allows soaps and detergents to lather more easily, resulting in better cleaning and reduced soap usage.

  • ✔ Soft and smooth skin and hair

  • Brighter, longer-lasting laundry: Soft water prevents mineral deposits on clothes, leading to brighter colors, softer fabrics, and reduced wear and tear.

  • ✔ Energy and cost savings: By reducing scale buildup, water softeners can enhance the efficiency of water heaters, reducing energy consumption and saving money on utility bills.

  • ✔ Reduced staining: Water softeners help reduce the presence of iron and other minerals, preventing stains on fixtures, dishes, and clothing.

  • ✔ Odor elimination: Water softeners can address the "rotten egg smell" caused by hydrogen sulfide gas, providing odor-free water.

  • ✔ Savings from reduced wear on clothing


  • ❌ Increased sodium or potassium levels: Softened water contains higher levels of sodium or potassium, which may be a concern for individuals with dietary restrictions or certain health conditions.

  • ❌ Brine disposal: The regeneration process produces brine, which should be properly managed to minimize environmental impact. Consult a water expert for the best ways to mitigate any concerns you might have depending on your specific situation. Unique solutions are available for most concerns and the overall benefits usually outweigh any concerns.

Is it worth spending money on a water softener?

Investing in a water softener is particularly valuable in the OKC Oklahoma area due to the prevalent water issues. Hard water can cause scale buildup in pipes and appliances, reducing their efficiency and lifespan. Iron in water can stain fixtures, dishes, and clothing, while nitrates can be harmful, especially for infants and pregnant women. The "rotten egg smell" is usually caused by hydrogen sulfide gas, which is not only unpleasant but can also indicate the presence of other contaminants. Installing a water softener can effectively address these concerns and improve overall water quality. Which leads us to the next logical question…

How much do water softener systems cost?

The cost of water softener systems depends on type, size, brand, and additional features. In the OKC Oklahoma area, where water issues are common, investing in a water softener is a wise decision. Our whole home residential systems start at $2495, with an upper range of $5495. Residential prices include installation. Commercial systems with enhanced capabilities and larger capacity can range $12,000 to $25,000. These prices don’t include installation (Prices as of 2023. These may have changed since the writing of this article). Installation costs may vary based on plumbing complexity and any necessary modifications. It is recommended to obtain multiple quotes from reputable vendors for the best value.

How long do residential water softeners last?

The lifespan of residential water softeners can vary depending on factors such as quality, maintenance, and water usage patterns. A well-maintained system can last between 10 to 15 years on average. Funny enough, we just made a routine visit to a customer who has had his system installed since the 1980’s! Regular servicing, such as cleaning the brine tank, inspecting valves, and replenishing salt or potassium, can help prolong the system's longevity. Following manufacturer guidelines and scheduling professional maintenance when necessary is crucial.

Does Culligan/Pelican/Ecowater/Rainsoft have good water softeners?

These brands are all well known for water systems. Each of these brands have very mixed reviews, which can be attributed to the inconsistency of their service. These are all big national brands with a decreased emphasis on the kind of treatment you get from a local family-owned business. Of course we recommend our services first, because we have a 5-star rating, and because you will be hard pressed to find better customer service. All our systems will come with scheduled maintenance to keep your system in tip-top shape. We are proactive in meeting your needs and always want to make sure our customers are happy and getting the longest lifespan out of equipment. Customers are used to their equipment lasting an average of 15-20 years…in fact we just replaced a system of a customer who purchased their system 30+ years ago!

Does Home Depot/Lowes have good water softeners?

Home Depot offers a variety of water softeners from different brands, providing consumers with a range of options to choose from. The downside, is that you are getting a system that may or may not meet your needs, and it will need to be installed and maintained by you. Our professional equipment and expertise ensures that you come away with a steller end result.

How do I know which water softener to buy?

Choosing the right water softener depends on several factors, including water hardness level, water usage, household size, budget, and specific water quality concerns. It is recommended to have your water tested by a trained professional to determine the exact hardness level and any other water issues you may be facing. Additionally, consulting with a water treatment specialist can help you understand the different types of water softeners available, their features, and their suitability for your specific needs. By considering these factors and seeking expert advice, you can make an informed decision about which water softener is best for you.

Is it bad to buy a big water softener? What size water softener is needed for a family of 4?

Buying a water softener that is too large for your needs may result in unnecessary expenses and increased maintenance requirements. It is important to select a water softener that is appropriately sized for your household's water usage. A water softener's size is determined by its grain capacity, which refers to the amount of hardness minerals it can effectively remove before regeneration is required. For a family of four, a water softener with a grain capacity of around 32,000 to 40,000 grains is typically sufficient. This capacity can provide efficient softening without the need for frequent regeneration cycles, optimizing salt or potassium usage and reducing water wastage.

How do I determine what size water softener I need for my home?

To determine the appropriate size of water softener for your home, it is recommended to consider the following factors:

  • Water hardness level: Have your water tested to determine the grains per gallon (GPG) or parts per million (PPM) of hardness minerals present in your water supply.

  • Water usage: Assess your household's average daily water consumption to estimate the capacity required for effective softening.

  • Household size: Consider the number of people in your household to ensure the water softener can handle the demand adequately.

  • Future needs: Account for any potential changes in household size or increased water usage, such as additions or renovations.

By evaluating these factors and consulting with a water treatment professional, you can determine the appropriate size of water softener that will effectively address your water hardness and meet the needs of your household.

What are the different types of water softeners?

There are several types of water softeners available, including:

  • Salt-based ion exchange water softeners: These systems use resin beads to exchange hardness minerals with sodium or potassium ions. We use salt-based water conditioners and have had good results with them throughout the years.

  • Salt-free water conditioners: These systems use alternative technologies, such as template-assisted crystallization or catalytic media, to condition the water without removing hardness minerals.

  • Dual-tank water softeners: These systems feature two resin tanks, allowing for continuous soft water supply even during regeneration cycles.

  • Magnetic or electronic water softeners: These systems use magnetic fields or electronic pulses to alter the structure of hardness minerals, reducing their ability to cause scaling.

Each type of water softener has its own advantages and considerations. Assessing your water quality, preferences, and specific requirements can help determine the most suitable type for your needs.

Do I need a commercial water softener?

Commercial water softeners are designed to meet the higher demands of businesses, industries, or large-scale applications. These include hotels, restaurants, laundromats, manufacturing plants, and healthcare facilities, among others. Commercial water softeners are typically larger in size, have higher grain capacities, and are engineered to handle the specific water usage patterns and requirements of these establishments. If you own or operate a commercial facility where water quality is crucial, investing in a commercial water softener can help protect your equipment, improve operational efficiency, and ensure the satisfaction of your customers or clients. We have had some residential clients install systems comparable to these in their homes, but this is a rarity, and would be beyond what the typical home would require. We install commercial systems anywhere in OK with possible options of traveling outside of OK (TX, ARK, etc) based on a few different factors

What is the difference between a water conditioner and a water softener?

While water conditioners and water softeners serve similar purposes of improving water quality, there are some differences between the two. Water conditioners generally refer to systems that aim to reduce the negative effects of hard water without fully removing the hardness minerals. These systems often utilize alternative technologies to condition the water, such as catalytic media or template-assisted crystallization. Water softeners, on the other hand, employ ion exchange processes to effectively remove the hardness minerals, providing softened water. Depending on your water quality concerns and preferences, a water conditioner or a water softener may be more suitable for your needs.

What about RO systems? Is an RO (Reverse Osmosis) system different from a water softener?

Yes, a reverse osmosis (RO) system is different from a water softener. While water softeners primarily focus on removing hardness minerals, RO systems are designed to remove a wide range of contaminants, including dissolved solids, chemicals, and microorganisms, through a semi-permeable membrane. RO systems use pressure to force water molecules through the membrane, effectively filtering out impurities and producing purified water. While water softeners can enhance water quality by reducing hardness, an RO system provides comprehensive filtration and purification, making it suitable for those who desire further treatment beyond water softening.

Where can I buy a water softener in OKC?

In the OKC Oklahoma area, there are several options for purchasing water softeners. You can explore local home improvement stores, plumbing supply stores, or water treatment specialists that offer a wide range of water softeners. Additionally, online retailers provide a convenient way to compare different brands and models, read customer reviews, and make a purchase. It is recommended to choose a reputable vendor or work with a professional water treatment company that can provide guidance, installation services, and ongoing support. We, of course, recommend our own business, Advanced Water Solutions, if you are in the OKC or Enid, OK area. We can help you determine what system would be best for your specific water situation, and then deliver and install the system at your home or place of business.

Who makes the best water softener?

Several reputable manufacturers produce high-quality water softeners, including Culligan, Pelican, Ecowater, and many others. The "best" water softener brand may vary depending on individual needs, water quality concerns, and specific requirements. Factors to consider when determining the best water softener include reliability, efficiency, durability, warranty coverage, customer support, and available features. As mentioned above, our water softener systems regularly last 15-20 years! It is advisable to research different brands, read customer reviews, and consult with water treatment professionals to identify the most suitable water softener for your specific needs and preferences.

At Advanced Water, we understand the importance of clean and quality water for your home or business. Our dedicated team provides comprehensive water treatment solutions tailored to the specific needs of the OKC Oklahoma area. Whether you're dealing with hard water, iron in water, nitrates, or other water issues, our experienced technicians can conduct a free home visit and water test to help you make an informed decision about your water quality. We offer a wide range of high-quality water softeners and other water treatment systems to suit various budgets and requirements. Financing options are available to make the investment more manageable. If you’d like, you can contact us today to schedule a free consultation and improve your water quality.

What are the signs that you need a water softener?

Signs that you may need a water softener include:

  • Scale buildup: If you notice white or chalky deposits on faucets, showerheads, or other surfaces, it indicates the presence of hard water minerals.

  • Soap scum: Difficulty lathering soap, a sticky residue on skin and hair after washing, or a bathtub ring can indicate the need for a water softener.

  • Stiff laundry: Clothes and towels that feel rough and stiff even after washing can be a result of hard water.

  • Clogged pipes and appliances: Hard water minerals can accumulate in pipes, water heaters, and other appliances, leading to reduced water flow and efficiency.

  • Spots on glassware: Hard water can leave spots or film on glasses and dishes, even after washing.

Does Oklahoma City have hard or soft water? What is the hardness of the water in Oklahoma City?

Oklahoma City has hard water, with varying levels of hardness depending on the specific area. The hardness of water is typically measured in grains per gallon (GPG) or parts per million (PPM). The water hardness in Oklahoma City generally ranges from 10 to 15 GPG, which falls within the moderately hard to hard water category. It is advisable to have a water test conducted to determine the exact hardness level in your specific location. See the USGS Website for more info here >.

Do you need a water softener in a hard water area?

In hard water areas, a water softener is highly recommended to address the issues caused by mineral buildup. Hard water can lead to scaling, reduced efficiency of appliances, and difficulties in cleaning. By installing a water softener, you can alleviate these problems, prolong the lifespan of your appliances, improve water quality for bathing and cleaning, and enjoy the benefits of soft water throughout your home.

Please note that the full article provided earlier has been revised to incorporate these additional questions and answers.

Does runoff from farms in OK and in the US present an issue with residential drinking water? Would a water softener help with that?

Runoff from farms in Oklahoma and the US can indeed present an issue with residential drinking water. Oklahoma has a significant agricultural industry, with various crops and livestock being raised across the state. The use of fertilizers, pesticides, and herbicides in farming practices can contribute to the contamination of nearby water sources through runoff.

Nitrate pollution is a common concern associated with agricultural runoff. Excessive nitrate levels in drinking water can pose health risks, especially for infants and pregnant women. Elevated nitrate levels can also indicate the potential presence of other contaminants, such as bacteria or pesticides, which may further compromise water quality.

The impact of agricultural runoff on residential drinking water depends on several factors, including the proximity of farms to water sources, the types and quantities of chemicals used, and the effectiveness of best management practices in place. Local water authorities and regulatory bodies closely monitor water quality to ensure compliance with safety standards. Water treatment facilities employ various methods to treat and purify water, including filtration and disinfection processes, to remove or reduce contaminants.

To address concerns about potential contamination from agricultural runoff, residents can take proactive steps such as monitoring private wells, practicing water conservation, and working with local agencies to implement measures that minimize runoff and protect water sources. Regular testing of well water by a certified laboratory can provide information on the quality of residential drinking water and help identify any necessary treatment measures.

Are you looking for water softener provider for your home in Oklahoma? Look no further..


Advanced Water Solutions is a Full Service Water Treatment Company. We Understand How Important Your Water Is. If You Have A Problem, We Will Fix It Right, The First Time. Our Service Sets Us Apart From The Rest. Whether You Need One Service Call Or Want A Hassle-Free Maintenance Plan, Advanced Water Solutions Is The One To Trust For All Of Your Service And Maintenance Needs. In order to best serve our customers we offer a wide assortment of products.

Since 1970 We Have Been Dedicated To Better Water. Our Installations Are Done By Certified, Licensed Plumbers With Over 10,000 Installations. Our Servicemen Are Highly Skilled And Factory Trained, And Our Support Staff is Prompt, Courteous And They Strive To Provide You With Great Service.

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